You know the big guys — Amazon, eBay, QVC, L.L. Bean — but there are a lot more players in the internet, TV, and mail-order retailer space who are gearing up for the holiday shopping season. In fact, the niche consists of 40,000 companies that generate $705 billion annually.

We may be in the lull before the storm. I really like to think optimistically, but looking at the cold hard facts, it seems like things are going better than they should be both for banks and their business banking clients.

2020 has been a year packed full of crazy, and this week’s elections are likely to serve up more chaos. I’m not much for conflict. I am certainly not going to dive into a passionate political discussion in a blog or even conversation this week. But I will likely reach out to friends, co-workers, and clients to touch base and let them...

Barlow Research Associates is probably the most well-known, and certainly the most accomplished, banking research company, especially with regard to gathering insights on how businesses view their banks.

September saw NFL and college football starting to come back to life, bringing a much-needed boost to many people’s spirits as the COVID-19 pandemic continues. Along with many other Americans, I spent last weekend cheering on the guys from my fantasy football team. 

We’ve all heard the phrase, “I’m only human.” There was even a hit song from ‘80s pop stars The Human League with that catchphrase as its chorus. While the expression implies that human beings are prone to failure or somehow less-than, I have to disagree. Especially when it comes to facing down the financial technology and banking bots...

I’m continually amazed by what you can do with new technology, applications, digital solutions, and system integrations in banking and beyond. But I’ve discovered that, for some business bankers, high-tech is becoming problematic. Today, next-gen business customers want high-tech banking options, and it’s time to get on board unless you...

As a client success manager, I love talking with people about ways to get the most out of Vertical IQ. Earlier this week, I was speaking with one of my banking clients, who mentioned that they view Vertical IQ as an “arrow” in the quiver of tools they use to be successful in their pursuit of small- to medium-sized businesses (SMBs). 

When it comes to gaining trust with small to mid-sized business (SMB) owners, absence definitely does not make the heart grow fonder. In fact, it’s much more likely that if you’re out of sight, you’re also out of mind. Not a good situation if you want business owners to come to you when they have a need for your services.

You’re pulling together a presentation for a new small to mid-size business (SMB) prospect. You have checked it again and again to be sure your i’s are dotted and your t’s are crossed. Your high school English teacher would be so proud! But perfect grammar likely won’t be enough to convince a prospect that you are the right fit for their...